Last updated: April 29, 2026
Information we collect
We collect the information needed to run PostPlus: account and authentication details, workspace settings, files or prompts you submit, generated media, product usage events, device and log data, support messages, and billing records.
Payment details are handled by our payment processors. PostPlus stores billing status and transaction references, not full card numbers.
How we use information
We use information to provide and improve the product, generate requested media, manage accounts and billing, prevent abuse, secure the service, respond to support requests, and meet legal or compliance obligations.
AI processing
When you ask PostPlus to generate or transform content, your prompts, uploaded media, settings, and outputs may be processed by PostPlus systems and the AI providers required to complete that request.
Cookies and analytics
We use cookies and similar technologies for sign-in sessions, security, preferences, product analytics, and service reliability. You can manage cookie settings in your browser, but disabling required cookies may prevent the product from working.
Sharing information
We share information with service providers that help operate PostPlus, including hosting, authentication, storage, AI generation, analytics, email, support, and payments. We may also disclose information when required by law, to protect users or the service, or as part of a business transaction.
Retention and deletion
We keep information while it is needed to provide PostPlus, comply with legal obligations, resolve disputes, and enforce agreements. You can request account or content deletion by contacting support@email.postplus.io.
Your choices
You may request access, correction, export, or deletion of your personal information by contacting support. Some records may need to be retained where required for billing, security, fraud prevention, or legal compliance.
Contact
Privacy questions can be sent to support@email.postplus.io. For product support, see the Support page.
